Insurance Policy

How does orthodontic insurance work?

There are many different agreements between insurance carriers and their subscribers, and each contract provides a different benefit. However, orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fee until the benefit maximum has been reached. Charges for lost or broken appliances may not be covered by insurance.

How does our office assist you with insurance?

For your convenience, we are flexible on our payment plans and do accept payment from insurance companies. We pride ourselves in being knowledgeable about how to maximize your insurance benefits and receive as much financial assistance as possible from your insurance provider. We will gladly assist you in submitting initial insurance claims pertaining to charges for care rendered in our office. However, please be aware that our primary financial relationship is with our patients or their families and not with their respective insurance companies. Financial arrangements can be made based on your estimated insurance benefit, however, any outstanding insurance claims not paid are the responsibility of the patient or the patient's family. Payments are also accepted on Visa and Mastercard.

Please come prepared to your free exam/consultation with the following:

  • Bring your insurance card.
  • Know what your benefits are before treatment starts. If you are not sure, contact your insurance company so that you know exactly how much you can expect to be paid and when to expect payments. We will be happy to assist you in obtaining this information at your initial free examination/consultation appointment.
  • If you would like our office to submit claim forms, we ask that you provide us with the name, address and telephone number of your insurance carrier. You will also need to provide us with a policy number and personal information of the insured.

If you have any questions about what insurance plans we accept or questions about what insurance information to bring with you, then please feel free to contact: Carol (773) 523-1400 during normal business hours.